I have had it up to here with this agency.
I bought groupons from them for me and my friends and I have been trying to arrange for our trip for what, three weeks now? And they keep on getting the dates wrong and taking forever to respond each time!
And also, their groupon description is very misleading. They never mentioned that some dates were supposed to cost more and that you have to top up of you want to leave on a Saturday.
So I say, never again! Next time I will just book my own flights, thank you very much!
P.S. Unbelievable. Even after we paid an additional 40 sgd each for our April 21 flights, they still gave us invoices for the April 20 dates. That was the fourth time already OMG.
And as if that wasn’t annoying enough, when they gave us the vouchers for our tickets, I noticed that our names were all in the wrong order. I called them and they said it was okay as long as the names were spelled correctly.
I didn’t trust their answer and called Tiger Airways to verify if this was true. As I suspected, they said no. So I had to personally ask Tiger to change the names myself, because I didn’t want to go back to the agency anymore. I didn’t trust them after everything that they had put me through.
This is beyond ridiculous.