The Saga of a Hole in a Dress
A few months ago, I ordered a couple of dresses online. When I received them, I was aghast to find that one of them had a huge hole in it. Normally I am such a pushover that I would just shrug and chalk it off to bad luck. But I was in a mood that day, so I wanted justice and sent off this email to the seller.
Hi,
I just received the dresses today and one of them has a huge hole in it! Can I get this exchanged?
After a while, I got this response.
Hi,
I can’t find the hole from your attached picture. Can you please attach a clear photo for me. Thanks.
Ummm… was she blind? How could she NOT see the hole in that picture? 😮
Like I said, I was in a mood that day, so her answer pissed me off. I felt like she was purposely saying things to get out of her responsibility to me, so I responded with this.
That’s my hand showing through the hole!
Here is another picture. The white spot is the hole. If I wear the dress the whole is right on my leg.If you don’t want to replace this, I’ll just lodge a complaint with the website and post my reviews on the internet.
Their online website had a reviews section, so I was really gonna do it. And if they didn’t, well, I have this blog, don’t I? What is the point of having a blog if you can’t use it for things like this?
But then I got this email.
Hi,
Please cool down. I am not say will not responsible for this case. I really cannot see the picture attached pre-email. Now I received it.
I am feel very sorry for this mistake. I will refund $19.90 to you.Please give me your paypal acc.
Thanks!
Super! Now that's another victory for the consumer. Happy Day
I hate when people tell me to cool down or calm down. Ugh!
I would have probably got hot headed as well! At least you got your refund:)
That's a huge hole! How did it even get sent out to you that way?!? X
Well done Dee! I was just about to say "Give me there e mail!"
Way to go you!
Yeah, thank goodness!
I know, right? Talk about no quality control.
Happy day indeed!
Hahaha did Adrestia rise to the occasion?<br />As you may have guessed, this is the story I mentioned on my comment on your blog post! I finally got around to blogging it, thanks to you!
Yeah, it's not like that's gonna do it, right?
Thanks!
That's a huge hole! How did it even get sent out to you that way?!? X
I hate when people tell me to cool down or calm down. Ugh!
Way to go you!
Well done Dee! I was just about to say "Give me there e mail!"
Yeah, thank goodness!
Happy day indeed!
Super! Now that's another victory for the consumer. Happy Day
Yeah, it's not like that's gonna do it, right?
Hahaha did Adrestia rise to the occasion?<br />As you may have guessed, this is the story I mentioned on my comment on your blog post! I finally got around to blogging it, thanks to you!
I know, right? Talk about no quality control.
Thanks!
I would have probably got hot headed as well! At least you got your refund:)